Mental Health Community Intake

The each Mental Health Community Intake service provides centralised access for people with a severe and enduring psychiatric condition, their Carers, families and any person wishing to refer for a Mental Health Community Support Service including bed based services and Individual outreach support. Intake covers the local government areas of: Whittlesea, Nillumbik, Darebin, Banyule, Boroondara, Manningham, Whitehorse, Monash, Maroondah, Knox, Yarra Ranges, Greater Dandenong, Casey and Cardinia.

**The bed based residential rehabilitation services are located in the East, North, Inner east and South East of Melbourne.

Each MHC Intake is not a crisis response service. For emergency services please call:

  • Police/ Ambulance/Fire 000,
  • Lifeline 13 11 14
  • Psychiatric Triage in the appropriate area.

This program offers:

The intake service provides

  • Registration for new consumers.
  • Screening and determination of eligibility.
  • Referral of eligible clients to local Mental Health Community Support Service providers of choice for comprehensive assessment.
  • Secure sending of appropriate screening information to Mental Health Community Support Service providers.
  • Follow up of referral to service providers to ensure timely access for the consumer.
  • Information and referral to other appropriate health and support services for ineligible consumers.
  • Cross referrals to other services for specific services.
  • Regular contact with all consumers on the needs register whilst waiting for MHCS service.
  • Staff facilitation of the bed based selection panels for youth/adult residential rehabilitation services.
  • Referrals to Carers and family support services.
  • Provision for self-management.

Who can access this program?

This program supports people aged 16-64 that have a disability that is attributable to a severe and enduring psychiatric condition. Have impairment/s that are permanent or likely to be and that results in substantially reduced psychosocial functioning that affects communication, social interaction, learning, and self-care, self-management social and economic participation.

What does it cost?

This program is free.

When can this program be accessed?

‚Äč‚ÄčThis program can be accessed Monday to Friday, 9:00am to 5:00pm.

How can you access this program?

For more information please contact us on 1300 785 358.