Chinese Peer Connection Celebrates 10th Year Anniversary


This week we celebrated  the 10th year anniversary of our Chinese Peer Connection Program.

It was a fantastic opportunity to recognise the important work the program does and especially the efforts and dedication of the volunteers who are at the front-line of the service.

In 2009, we responded to concerns around gambling harm and the changing demographics in Melbourne’s inner-east by establishing the Chinese Peer Connection Program (CPC) – a free telephone counselling service for Chinese speaking people, provided in-language by volunteers from the community.

The dedicated people providing support are not only volunteers but are peers with lived experience. Meaning they can provide guidance through drawing on their own story of harm and recovery.


Some of the many wonderful volunteers (past and present) who were recognised at an anniversary celebration this week, with  Shane Lucas, CEO, VRGF and Peter Ruzyla, CEO, EACH .

It is well researched that only a small percentage of people (around 15%) who experience harm from gambling will ever seek help, partly because of the stigma around problem gambling.

Understanding this, we designed this program for the local Chinese community to have access to a culturally safe service where they could feel confident in telling their story to a peer free of judgement. The program also supports impacted others, such as family and friends.

The program is also well integrated into our Gambler’s Help Eastern service, providing clients with the opportunity to access further support that includes group programs and financial counselling.

Over these 10 years, approx. 100 CPC volunteers have supported 3,120 community members.

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Paul Fung, Kevin Chan and Poh Chee share stories on volunteering with CPC.

In celebrating this milestone of ten years serving the community, we would like to acknowledge all the volunteers who have committed to support people experiencing the stress of gambling harm. It’s thanks to their tireless passion and dedication that we have been able to provide such a valuable service.

We would also like to thank staff past and present who have worked in the program, and the Victorian Responsible Gambling Foundation for funding and supporting the program.

Thank you to everyone who has been part of the journey; your contribution has made a difference.

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Concerned about your gambling?

At EACH, we know that for some people gambling can change from fun to stressful. If you or someone you care about is experiencing problems with gambling, help is available. We understand that gambling affects people from all walks of life and in different ways.

View more about our Gambler’s Help Eastern Service HERE.

View more about the Chinese Peer Connection Program HERE.

View more supports for gambling related harm via the Victorian Responsible Gambling Foundation HERE.

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