Getting tested means you keep yourself, family and community safe.
In response to the outbreak of Coronavirus (COVID-19) in the community, EACH has established Coronavirus (COVID-19) Screening Clinics across the outer eastern region of Melbourne.
The Clinics provide safe rapid response screening services for people to get tested for COVID-19. Screenings are for anyone who is experiencing COVID-19 or flu-like symptoms and do not require immediate emergency level care. We provide COVID-19 testing in Ringwood, Ferntree Gully, Lilydale, Yarra Junction and Emerald.
Important information on peak periods
When there is an increase in demand for testing, there may be delays in providing screenings and in processing results. Currently, it’s a busy time for our Clinics, thanks to everyone who has patiently waited to get tested. We apologise to anyone we were unable to see or missed on the phones.
A reminder that we will not tolerate aggression and abusive behaviour towards our clients or staff, both at clinics or over the phone. To ensure everyone’s safety, please follow all directions given by staff.
If you or a loved one are experiencing cold/flu-like symptoms, please visit one of our clinics to be screened for COVID-19:
We recommend you pre-register by calling 1300 219 449 (Mon-Fri), if you’re going to drop in, please come as early in the day as possible so we can try our best to see you. Please bring appropriate covering items (e.g hat, umbrella, jacket etc) to suit weather conditions as some waiting areas are not undercover.
*All clinics have a 15min tea break mid-morning.
46 Warrandyte Road, Ringwood
Mon-Fri: 8.30am – 12pm / 1pm – 4pm
1300 219 449
72 Francis Crescent, Ferntree Gully
Mon-Fri: 9am – 12.45pm / 1.15pm – 3.30pm
1300 219 449
Open: Sun 26th September – 9am – 3.30pm
18-22 Lakeview Drive, Lilydale
Mon-Fri: 9am – 12.45pm / 1.15pm – 3.15pm
1300 219 449
2475 Warburton Highway, Yarra Junction
Mon-Fri: 9am – 12pm / 12.30pm – 4pm
1300 219 449
348 Belgrave-Gembrook Road, Emerald
Mon-Fri: 9am – 1pm / 1.30pm – 3.30pm
1300 219 449
Who can get tested?
If you are experiencing COVID-19 or Flu-like symptoms, however mild, you should get tested.
Please note: if you require a test for COVID-19 prior to an upcoming medical procedure and you’re asymptomatic, please only visit our Ferntree Gully, Lilydale, Yarra Junction or Emerald Clinics only. Our Ringwood Clinic does not provide testing for asymptomatic community members. Please contact us for further details.
The symptoms to watch out for are:
Shortness of breath
Loss of sense of smell
To get further advice, contact the 24-hour Coronavirus Hotline on 1800 675 398, your general practitioner or use this online self-assessment tool.
Travel and COVID-19 Testing
Please note that EACH cannot provide documentation for international travel in relation to COVID-19 tests. Please arrange a pre-departure coronavirus (COVID-19) test and proof of the results through your GP, travel doctor or the service provider recommended by your airline.
Testing for babies and children
Our Clinics also provide testing to children, babies and infants. A doctor or nurse will use a smaller swab to do a throat and nose swab to test whether a child has COVID-19.
If your child is old enough to understand, it is a good idea to prepare them for the test by talking to them about how it is done, and reassuring them it’s a quick test.
In order to maintain a COVID-safe environment and adhere to physical distancing requirements, we ask that parents only bring children who require a test.
We understand that all families are different and if you have specific needs, please contact us to discuss how best to organise a test for your child.
What does it cost?
Getting tested for COVID-19 is free; all you need is your Medicare card.
What does testing involve?
When you arrive at a clinic you with be asked for 3 points of identification (Name, D.O.B and Mobile Number) to confirm Nurses and the G.P are see the correct person. For safety reasons please wear close capped shoes when visiting a clinic.
The test involves taking a sample swab from the back of your throat and nose.
Once the test is complete, your sample is sent to a laboratory and tested to see if you have coronavirus (COVID-19).
What to do after getting tested?
As you have symptoms of COVID-19 there is a significant risk that you could have COVID-19 and could spread it to other people.
Therefore, you must:
- Return home immediately after being tested;
- Wear a face covering on your way home;
- Ensure you do not make any stops on your way home, and
- Remain in Self-Isolation at home until you find out your test result.
Results generally take 1-3 business days.
When there are high volumes of tests done across Victoria, there can be delays in tests being processed. We are working with pathology services to get results to you, this can take in excess of 5-7 business days. Please contact us for more information.
The health and well-being of our clients, staff and the wider community, remains our highest priority.
In setting up Screening Clinics, we have put in place strict medical and clinical protocols to ensure that the highest level of care is provided.
Furthermore, we have implemented measures that bolster our existing Health & Safety protocols that include:
- Increased cleaning schedule focusing on high volume touchpoints
- Increased hand sanitiser available at our centres
- Pre-screening of all people accessing the services in accordance with Department of Health guidelines
- Waiting room configurations to allow for social distancing on site
Partners In Wellbeing – Mental Health Support
It’s natural to feel a range of emotions, such as stress, worry, anxiety or feeling low during events like the COVID-19 pandemic.
If you are not coping or have been feeling distressed, anxious or down, help is available through the Partners in Wellbeing service. The service offers free one-on-one support to help you improve your wellbeing, develop strategies to cope and provide emotional support when and as you need it. View full details here: www.each.com.au/piw.