Coronavirus (COVID-19) and Keeping Safe

At this time, FRSC service is still open and accepting referrals for counselling.

Counselling may be via face-to-face, telephone, Skype, or Zoom.

For more information please contact 1300 303 346 or email

Family Relationship Support for Carers (FRSC) is a Victorian State-Wide Service that offers specialised support to families caring for someone with a disability. Support is offered to those directly involved in the care of the person with a disability regardless of age. This can include parents, siblings, or grandparents and foster parents. Services include brokered individual and couples counselling and therapy, family group counselling and therapy, family mediation, parenting and other skill development workshops, future planning forums and support to improve community connections for caring families.

FRSC service aims to improve children’s wellbeing and prevent family breakdown by strengthening family relationships and building skills.

We recognise the role of young carers within our communities and are committed to providing tailored services to young carers to assist them to carry out their responsibilities while also looking after their own health and wellbeing.

This program offers:

Counselling Services: FRSC can arrange counselling services to assist individuals, couples, and families to work through issues connected to their caring roles. Counselling services are provided by contracted counsellors who are qualified and appropriately skilled in their field. Counselling may be delivered face to face, telephone, Skype, or Zoom.

Community Education: FRSC run group workshops and forums for carers and parents, which are tailored to enhance family relationships, self-care, and coping strategies to enable them to continue their caring roles. Group education also provides information and opportunities to link in with other services in the community and foster peer support.

Future Planning Forums: are organised by FRSC for carers and parents to gain legal knowledge, and start the process of making Wills, Powers of Attorney, setting up the Special Disability Trust and other Trusts.

Family Mediation:  Supports families to resolve any conflict within the family that may be associated with cultural and generational issues and the future care of their loved ones.

Interpreters:  Access to interpreters are available if needed.

Wills & Estate Forums

The Family Relationship Support for Carers Service regularly partners with local councils and Carer-focused services to run Wills & Estate Forums presented by Dilan De Silva from Kerr and Thomas Lawyers in the Eastern Region.

These events give Carers the chance to ask any legal questions they may have regarding Wills & Estate planning and will include discussions on:

  • Making wills – things to remember when you have a family member with a disability
  • What happens when you don’t have a will when you die?
  • Contesting a will
  • Probates
  • Appointing administrators and executors
  • Powers of Attorney and the importance of having them
  • Setting up a trust for their beneficiary with a disability so it does not affect their Centrelink payments.
  • The Disability Trust

Kerr & Thomas is a boutique law firm that has been servicing Bayswater and the Eastern suburbs of Melbourne for over 50 years. You can learn more about them here.

Please contact us to find details of our next forum.


Who can access this program?

This program is available to any family member, parent, sibling, guardian, grandparent, or foster parent, caring for a person with a disability, living anywhere within the state of Victoria.

What does it cost?

General services provided are free to eligible carers.

When can this program be accessed?

The FRSC can be contacted Monday to Friday between 9am to 5pm.

How can you access this program?

For more information please contact us on 1300 303 346 or

Groups and Programs:

Carer workshops and Courses are facilitated by FRSC throughout the year in different regions as and when requested by carers in in those regions.