Job description
Job Description
0.6 FTE, part-time | Ongoing position
Based in Ipswich QLD, on the lands of the Yuggera, Jagera & Ugarapul Peoples
From $51.23 per hour + 12% Super + Generous Salary Packaging benefits of up to $18,550
Make a difference where it matters most
The Financial Counselling for Gambling program offers free, confidential support to people experiencing financial hardship due to gambling harm—whether from online platforms or land-based venues. Funded by the Commonwealth, the program helps individuals affected by gambling harm, explore options, and build long-term money management skills. It also connects clients with other services to support their wellbeing and reduce the risk of further harm.
Your role, your impact
As a Financial Counsellor, you’ll be a trusted advocate for people navigating the challenges of gambling-related financial distress. You’ll provide holistic, trauma-informed support that helps clients understand their options, regain financial control, and build long-term capability.
In this role, you will:
Deliver comprehensive financial assessments to understand each client’s unique situation
Provide tailored information, advice, and advocacy to support informed decision-making
Develop case plans that consider cultural, social, and mental health factors
Negotiate with creditors and financial institutions on behalf of clients
Engage with the community to raise awareness and build referral pathways
Collaborate with allied services to ensure wraparound support
Maintain accurate recordsin Each’s client management system and uphold compliance standards
Contribute to service planning and improvement
Engage in supervision, team meetings and professional development
Contribute to service planning and improvement
Who we’re looking for
Diploma of Community Services – Financial Counselling (fully completed)
CHCSS00111 Problem Gambling Skill Set (or equivalent)
Professional membership with Financial Counselling Queensland (FCQ)
Current driver’s license
Experience in financial counselling, ideally in a community or not-for-profit setting
Knowledge of relevant legislation and financial counselling standards
Ability to work independently and collaboratively
What’s in it for you
At Each you’ll be supported to be your best. We provide:
Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety
Balance your way – Flexible work arrangements to help you juggle work and life commitments
Competitive salary – Based on your experience, plus above-award conditions and generous leave options
Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment
Learn from the best – Clinical supervision, debriefing, and exposure to diverse client cases to build your expertise
Free, confidential support – Our Employee Assistance Program is available for you and your family
More leave when you need it – 4 weeks annual leave, sick/carer’s leave, family & domestic violence leave, and the option to purchase extra leave
To view the full Position Description, click here or visit each.com.au, go to ‘Work With Us’ > ‘Careers’ > ‘Open Roles’ and search for this position.
Questions? Contact Cammie Dinh (Talent Acquisition Business Partner) at cammie.dinh@each.com.au
Applications close: Wednesday 17th September
Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period – so don't miss out and apply today!
Qualifications
Additional Information
Next Steps in the Hiring Process
Thank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide.
We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.
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