Stepped Care Coordinator / Mental Health Care Coordinator

• Remote area benefits: Double your salary packaging and boost your take-home pay!
• Location: Emerald, homeland of the Gayiri people.  
• From $51ph + 12% Super + Not-for-Profit Salary Packaging up to $18,550   

We’re looking for a dynamic individual to be the first point of contact for clients referred through the Head to Health Phone Line and other pathways. In this role, you’ll be a key player in guiding clients through a smooth and welcoming entry into our services, providing invaluable support on their journey to well-being.

Responsibilities include: 

• Lead the way for clients: Lead the care journey, coordinating support and collaborating across teams to ensure clients receive high-quality, person-centred care.
• Provide direct engagement and brief interventions to ensure smooth transitions and aftercare.
• Collaborate: Work closely with internal teams and external partners to deliver comprehensive care.
• Support clients: Be their first contact and help them navigate their care journey, ensuring a welcoming experience at every step.
• Manage Care Processes: Oversee collaborative care planning, transitions between services, and aftercare.
• Strengthen Partnerships: Build relationships with local hub partners and the lived experience workforce to foster community-driven care.

The ideal candidate will have:

• Extensive background in mental health and/or AOD settings, including knowledge of systems, legislation, and brief-intervention approaches.
• Strong leadership: You’ll take charge of client care and team coordination, ensuring clients receive the best possible outcomes.
• Community-focused: Experience working independently and as part of a care team in community-based recovery models.
• Collaboration Skills: Proven ability to engage and collaborate with diverse services and professionals in the mental health space.

• Qualifications in psychology, social work, mental health nursing, counselling or a related field. 
• A maintained relevant annual registration and/or membership of professional body (preferred).

What’s in it for you?  

• Flexible working conditions tailored to you.
• Competitive salary based on your experience and qualifications.
• Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety.
• Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.
• Remote area benefits - Double your salary packaging and boost your take-home pay if you live and work in an eligible remote location. Ask us how! 
• Relocation support: If you have relocated permanently for work purposes you may be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs.
• Career growth: Access a range of professional development opportunities, from leadership training to discipline-specific learning.
• Free, confidential support – Our Employee Assistance Program is available for you and your family. 
• More leave when you need it – 4 weeks annual leave, sick/carer’s leave, family & domestic violence leave, and the option to purchase extra leave. 
• 17% annual leave loading (get paid more on your holidays) 

Next steps
To view a copy of the full Position Description, click here. Alternatively, for more information please contact Kim Reeves (Operations Manager CCQ) at kim.reeves@each.com.au

Ready to make a real impact in your community? Apply now to join a collaborative, supportive team helping people access the care they need, when they need it.

🌟 We review applications as they come in, and interviews may occur during the advertisement period.🌟 

Next Steps in the Hiring Process 
Thank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide.

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