Care Coordinator – Care Finder Program (Older Adults)

• Part-time (0.6FTE) position in Grafton/the Clarence Valley available + Hybrid working conditions.
• Competitive salary starting from $44.78 depending on experience + Super + Generous Salary Packaging benefits of up to $18,550
• Seeking someone with good knowledge and connections to their local community. 

The role
Here at Each we are looking for passionate Care Coordinators to join our care finder program, supporting older people who may be experiencing vulnerability, isolation or difficulty navigating the aged care system.
This role is all about meeting people where they are, building trust, and ensuring they don’t fall through the gaps when accessing vital supports.

As a Care Coordinator, you will use assertive outreach and a person‑centred approach to help older Australians understand, access and navigate aged care and other community services. Your day may include:

• Engaging and building rapport with potential clients, their families, and community intermediaries.
• Helping people interact with My Aged Care, including guiding them through eligibility, assessments and next steps.
• Supporting clients to identify and connect with the right aged care and community supports through warm referrals and ongoing follow‑up.
• Establishing strong relationships with local government, community, and voluntary services to promote the care finder program.
• Maintaining accurate case notes and participating in reporting, reflective practice, and ongoing professional development.

You’ll be part of a supportive and collaborative team, working both independently in the community and with colleagues across Each.

Who we are looking for
You’re someone who thrives on supporting others and can build genuine connections with older people who may face complex barriers. You’ll bring:

• Experience working with older adults or vulnerable community groups.
• Knowledge of local aged care and community supports, or the ability to quickly acquire it.
• Strong communication and rapport‑building skills, with empathy and active listening.
• A commitment to person‑centred practice, respect, cultural safety and trauma‑informed care.
• Solid problem‑solving skills and confidence with administrative and data‑entry tasks.
• A second language is highly desirable.

• Qualification in Social Work, Human Services, Aged Care, Community Services, Health or similar.
• Current Australian driver’s licence and access to an insured vehicle.

What we offer
Each is committed to developing our people. At Each you’ll be supported to be your best. We provide: 

• Work arrangements that flex to you to allow for a positive work-life balance  
• Generous Not-for-Profit Salary Packaging of up to $15,900 free income tax per year  
• Up to $2,650 additional tax-free money to spend towards meals entertainment   
• Opportunities for internal career progression across QLD, NSW, ACT, and VIC 
• Support through a comprehensive Employee Assistance Program for you, and your immediate family members  
• Opportunities to continuously grow and develop. 

Next steps
To view a copy of the full Position Description, click here. Alternatively, for more information please contact Carol Bailey (Team Leader - Care Finder Program) at carol.bailey@each.com.au or on 0474 131 093.*
* Applications sent directly to Carol will not be considered. You must apply via the link. 

Applications Close: Monday 13th April 
Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today! 

Next Steps in the Hiring Process 
Learn more about next steps, check out our Hiring Process Guide.

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