Concerned about your gambling?

Concerned about the gambling of a loved one?

At EACH, we know that for some people gambling can change from fun to stressful.

If you or someone you care about is experiencing problems with gambling, help is available. We understand that gambling affects people from all walks of life and in different ways.

Our Gambler’s Help Eastern service offers support, advice and information to people affected by gambling (both gamblers and non-gamblers) and to the broader community. We provide a range of professional services across the Eastern Metropolitan Region of Melbourne.

Coronavirus (COVID-19) and Keeping Safe

In line with current measures to limit the spread of COVID-19, counselling is still available through in-person, telephone or online support. Please contact us for more information.

Our services:

  • Are free and confidential
  • Can help you control or stop your gambling habits
  • Are available for family members, friends and carers
  • Are able to help sort out your finances and give you tips and tools to manage better
  • Are available for one-on-one appointments, or with others

Counselling sessions are usually about 60 minutes in length and are conducted by psychologists, social workers or qualified professionals.

​Information and education about issues relating to at-risk and out-of-control gambling and gaming facilities are also provided by our community development team. Support and training to gambling venue staff is provided through the Venue Support Program.

Outreach service is available across all seven local government areas in the Eastern Metropolitan Region of Melbourne.

For further support, please visit


Financial Counselling Services

Gambling Harm often comes with financial hardship.

Our Financial Counselling Service is available for free, confidential, and non-judgemental support to people living in Melbourne’s Eastern region. We can help you manage debtors, mortgages, loans, leases, utility bills, fines and more.

View Our Financial Counselling Services


Stories of lived experience

Meet Sophia, Counsellor with Gambler’s Help Eastern



This program offers:

  • ​Counselling for individuals
  • Counselling for couples and families
  • Information and education
  • Support and training to gambling venue staff
  • Outreach service

Who can access this program?

This program is available to people living or working in the Eastern Metropolitan Region of Melbourne who have gambling issues.

What does it cost?

This program is free.

When can this program be accessed?

​​This program can be accessed Monday to Friday, 9:00am to 5:00pm.

After Hours appointments are available in some locations. Waiting lists apply.

How can you access this program?

For more information please contact us on 1300 131 973.

Groups and Programs:

Contact us to discuss groups we offer to clients.