Each partnered with Enliven (part of Each), a specialist in multicultural community engagement, to help more women from multicultural communities know about the clinic, understand how it works, and feel confident accessing care.
Working with communities
Our Enliven team worked with multicultural community leaders and networks to understand barriers to care and build trust in the clinic. Twenty‑four community leaders and representatives participated, representing 17 languages.
Community leaders shared what matters most to women in their communities. This included culturally safe and confidential care, access to female health professionals and interpreters, and clear, easy-to-understand information about appointments and services. These insights shaped the messages, resources and activities delivered.
What was delivered
The community engagement work included:
- Translated information in multiple languages
- Easy-to-understand, plain language information materials
- Support and a presentation toolkit to help community leaders confidently explain the clinic, what it offers, and how women can access it
- Interviews on multicultural community radio
- Social media and newsletter content
The impact
People from multicultural communities made up 10% of clinic users between September and November 2025. This increased to 23% during the community engagement period.
Following the community leader sessions, 100% of participants reported increased awareness of the clinic and confidence in sharing information with their communities.
I believe the Virtual Women’s Health Clinic is a great initiative and will help so many women to understand the importance of their health and the support available around, which will bring a huge and positive change in their life.
— Participant
Why this matters
Working with multicultural communities and trusted leaders helped remove barriers, build trust, and make it easier for women to access care. It shows why culturally safe, accessible care — shared in ways that work for women and their communities — matters.
The Virtual Women’s Health Clinic is supported by the Victorian Government.
